By placing orders on, you agree to be bound by the General Terms and Conditions set out below and our Data Protection Policies. Please read these Terms, our Legal Notice and our Privacy Policy (together, the "Data Protection Policies") before using this website. The applicable language of the Terms and Conditions is English. DISTRIBUIDORA DE SISTEMAS DE CIERRE S.L. will be referred to as "we", "our" or "us" in the following.

If you do not agree to all of the Terms and Privacy Policy, please do not use this website. These Terms and Privacy Policies may change from time to time. It is your responsibility to read them periodically, as the Terms and Privacy Policy is in effect at the time you use this website.

For any questions regarding terms and conditions, general webshop, ordering or shipping, please contact us via our contact form on the website:




Calle José Calderón, s/n,

apt. de correos, 30, parcela 350,
29590 Malaga, Spain



Calle José Calderón, s/n,

apt. de correos, 30, parcela 350,
29590 Malaga, Spain


The personal information or details you provide to us will be processed in accordance with the Data Protection Policies. By using this website, you consent to the processing of such information and details and you represent that all information or details you have provided to us are true and accurate. For more information on Data Protection, please read our Privacy Policy.


By using this website and/or placing any order through it, you agree to:

1) Use the website exclusively for legitimate enquiries or orders.

2) Do not place speculative, false or fraudulent orders. If we reasonably believe that such an order has been placed, we shall be entitled to cancel the order and inform the relevant authorities.

3) You must provide us with correct and accurate email, postal and/or other contact details and acknowledge that we may use these details to contact you if necessary (see our Data Protection Policies).

4) If you do not provide us with all the information we need, we may not be able to complete your order. By placing an order through this website, you warrant that you are at least 18 years old and that you are legally capable of entering into binding contracts.


When your order is received, an order confirmation will be sent to you by email. We reserve the right not to deliver in the event of insufficient stock levels at the time of receipt of your order. If we are unable to deliver your order, we will inform you of the cancellation and process a refund of the same value. DISTRIBUIDORA DE SISTEMAS DE CIERRE S.L. reserves the right to send only parts of the order if any of the items are out of stock.


We reserve the right to withdraw any item from this website at any time and/or remove or edit any material or content of this website. While we we will make all reasonable efforts to process all orders submitted to us, there may be exceptional circumstances which mean that we may have to refuse to process or accept an order after we have received or sent you an Order Confirmation, which we reserve the right to do at any time. We will not be liable to you or any third party in the event that we remove any item from this website, remove or edit any material or content on this website, or for refusing to process or accept an order after we have received or sent you an Order Confirmation.



The price of any item will be as quoted on our website, except in cases of obvious error. While we try to ensure that all prices on this website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be deemed cancelled and, if you have already paid for the items, you will receive a full refund. We are under no obligation to provide you with the goods at the incorrect (lower) price (even after we have sent you a Dispatch Confirmation) if the pricing error is obvious and unmistakable and could reasonably have been recognised by you as an incorrect price.

All prices shown are final prices including VAT, which may differ from country to country. Prices do not include import duties and taxes. DISTRIBUIDORA DE SISTEMAS DE CIERRE S.L. reserves the right to modify prices at any time. The currency of prices on our website is determined in euros.



Once you have finished shopping, all the items you wish to purchase are added to your cart and your next step will be to proceed to the checkout process and make your payment. To do this, you must follow the steps of the checkout process, completing or verifying the information requested at each step. Throughout the checkout process, prior to your payment, you can modify the details of your order.


Credit/debit cards:

We accept VISA, MasterCard and American Express through Banco Santander Redsys. When paying by card you will be asked for the card number, its validity period and the CVC code. We use a security standard called 3D-Secure, through the Redsys payment gateway. All information is encrypted using SSL encryption (complying with PCI security standards and PSD2 regulations), which prevents unauthorised access to card data. We do not store card numbers after the transaction has been completed.



DISTRIBUIDORA DE SISTEMAS DE CIERRE S.L. ships orders within Spain with various shipping agencies. Once your product is shipped, you will receive a notification and a tracking number. We currently serve Spain and Portugal

orders for "in stock" items: 2-3 working days.


Purchases can be returned within 14 days of receipt of the goods. Products must be returned unused and with all original packaging and labels in perfect condition. Items that have been used, incomplete, spoiled or damaged by the customer and items with personalised measurements will not be accepted for return.

The shipping costs of the products will be borne by the customer and depend on the supplier and the shipping method chosen. You will receive a refund for the value of the returned goods within 14 days of returning the product to our warehouse. We are entitled to withhold the refund until we have received the goods back or until you have provided evidence of having returned the goods.

Please note that it can take up to 10 working days for the refunded amount to be visible in your payment method. If you have paid by bank deposit, it would be very helpful if you could contact us and provide us with your IBAN and BIC for the international bank transfer.

You can choose the carrier of your interest. We recommend that you obtain proof of transport agency, as we cannot be held responsible for packages that do not arrive. We are entitled to withhold reimbursement until we have received the goods back or until you have provided evidence of having returned the goods.

ALWAYS please add your name and order number to the package before returning it.

IMPORTANTPlease send proof of delivery to our e-mail address and if you have any questions, simply go to our contact form:, fill in the blanks.

Return address (it is VERY important that you add your name and order number to the package):


Calle José Calderón, s/n,

apt. de correos, 30, parcela 350,
29590 Malaga, Spain

You do not need a special return label for this. Please note that we do not cover the cost of return shipping.

In addition, the following criteria must be met:

All original packaging must be intact.

Returns that do not meet the criteria listed above are at risk of being refused. We reserve the right to deduct handling charges in the event of soiled or damaged items or packaging. Please make sure you pack it correctly.



We are not liable for commercial losses. We only supply the goods for domestic and private use. If you use the goods for any commercial or resale purposes, we shall have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted to or obtained from this website unless otherwise expressly stated on this website.

We have a legal duty to supply items to you, however, without affecting that duty and to the fullest extent permitted by law, all item descriptions, information and materials published on this website are provided "as is" and without warranties express, implied or otherwise arising. As you are contracting as a consumer and in compliance with our legal obligations, we will be responsible for delivering to you items that: (i) comply with the description given by us and possess the qualities we have presented on this website, (ii) are fit for the purposes for which items of this type are normally used and (iii) exhibit the quality and performance which are normal for items of the same type and which can reasonably be expected.

We warrant to you that any goods you purchase from us through this website are of satisfactory quality and are reasonably fit for all purposes for which goods of this type are commonly supplied. To the fullest extent permitted by law, but without excluding anything which cannot be lawfully excluded in the case of consumers, we disclaim all other warranties of any kind, whether express or implied, in relation to the goods available on this website. Nothing in this Clause shall affect your statutory rights as a consumer.



We shall not be liable for any failure to perform, delay in delivery or any of our obligations under these terms and conditions which are caused by events or occurrences beyond our reasonable control.

An event or occurrence beyond our control includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes (without limitation) the following:

Strikes, lockouts or other industrial action.

Civil revolt, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or undeclared) or threat or preparation for war.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

Impossibility of the use of rail, sea, air, motor transport or other means of public or private transport.

Inability to use public or private telecommunications networks.

Acts, decrees, legislation, regulations or restrictions of any government.

Any shipping, postal or other relevant transport strike, failure or accident.



You acknowledge and agree that all copyright, trade marks and all other intellectual property rights in all material or content provided as part of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. This does not prevent you from using this website to the extent necessary to make a copy of any order or contract details.



You may not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You will not attempt to gain unauthorised access to this website, the server that hosts this website or any other server, computer or database connected to our website. You agree not to attack this website via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you may commit an offence under applicable law.

We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities in order to disclose the identity of the hacker. In the event of such a breach, your right to use this website will cease immediately. We accept no responsibility or liability for any loss or damage resulting from any denial-of-service attack, viruses or any other software or material which is malicious or technologically harmful to your computer, equipment, data or material resulting from your use of this website or from your downloading of any content from this website or content to which this website redirects.




Applicable laws require that some of the information or communications we send to you be in writing. By using our site, you agree that communication with us will be primarily electronic. We will communicate with you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to these electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.



We have the right to revise and modify these Terms from time to time. You will be subject to the policies and Terms in effect at the time you use this website or order items from us, unless changes to those policies, Terms or Privacy Statement are required by law or governmental authority, in which case any potential changes will also apply to orders previously placed by you.

LEGISLATION AND JURISDICTION The use of our website and the Contracts for the purchase of goods through this website shall be governed by Spanish Law. Any dispute arising out of or relating to the use of this website or such Contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts. If you are contracting as a consumer, nothing in this Clause shall affect your statutory rights as a consumer.